What Information We Collect and Why
When you open an account we ask for your name, phone number, email and date of birth to verify identity and meet regulatory requirements where applicable. We record every deposit and withdrawal you make through bKash, Nagad or Rocket so we can match wallet transactions to
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your account balance and process payouts. Session data tells us which device you logged in from, your IP address and browser type so we can flag unusual login patterns and block unauthorised access. We store chat transcripts when you contact support so we can resolve disputes
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or follow up on technical issues. Cookie data tracks which pages you visit and which games you open so we can improve site performance and show relevant promotions. We do not sell your data to third parties. We share transaction details with payment processors to complete
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deposits and withdrawals, and we may disclose records to regulators or law enforcement when required by local law. Data retention varies by record type: account profile information remains active until you request closure; transaction logs are kept for financial audit purposes; session logs expire after a
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defined period. You can request a copy of your data, ask us to correct errors or delete your account by contacting support. Availability of services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.